Support staff

The Institute offers a range of courses and resources for support staff, whether you are in a clerical, secretarial, administrative, technical or ancillary role. For example, there are short courses to help you improve communication skills and working relationships, and others on taking minutes in meetings and on managing your time better and coping with a busy job.

If you are new to the university, do have a look at our online induction course.

Consult our Course list: by topic to find short courses in areas that interest you. The topics in the listing most relevant to support staff are:

  • New staff 
  • Personal development 
  • Women's development and 
  • Interpersonal and written communication

Some of the courses which support staff may find useful involve several sessions typically running over a term: see 'Development programmes' for extended help with personal development and with introductory skills in management.

For further advice, please contact the Professional Development Administrator