Introductory Certificate in Management

This course leads to the award of the Chartered Management Institute’s Certificate in Management. It introduces participants to useable skills in, and knowledge about, management. The course is tailored to the Oxford context and to the variety of first line management roles within the university and colleges.

The course is aimed at ‘first-line managers’ – that is, staff with management responsibilities, where the staff they manage do not themselves manage any other staff. Participants will be fairly new to their management role and/or not had any previous management training. Such staff may not always be formally acknowledged as managers (e.g. in their job titles), but will recognise that some, if not all, of their work involves managing people, resources, tasks, processes or projects.

The course is delivered principally through a series of four workshops held at the Learning Institute, and five online modules undertaken before or between the workshops. Participants are allocated to a tutor who will be available to offer guidance and support throughout the course. The first and last workshops finish at lunchtime, while the second and third are full-day events. It is important that applicants for the course should be able to commit themselves to attending all four workshops and completing all the online modules.

The course is assessed by means of a written assignment set and marked by the Chartered Management Institute. The online modules include some written work, to be completed between workshops. These online assignments, and the feedback on them offered by tutors, help participants to work towards the final assignment. The time taken to complete each module will vary depending on your prior experience and knowledge; we suggest that you set aside up to one and a half or two days to work on each module (up to a total of six to eight days). This should be enough time to read and absorb the online materials and complete the online assignments.

The final assignment, for submission to the CMI, consists of answering a series of questions about participants’ own work, based on the course syllabus, and should amount to about 5000 words. Writing the final assignment can take two or three further days; participants will have at least two weeks from the end of the course to submit their work (but will have already compiled much of the material during the course). The course is offered termly, with a maximum of 24 course participants per term. Acceptance on the course is subject to meeting all of the following criteria:

  1. being currently employed by the University or by one of the colleges of the University, and
  2. having current or recent experience of acting in a management role, and
  3. currently holding (or being about to take up) a post to which the skills of first-line management are relevant and
  4. having the support of your own line manager/supervisor, for instance in allowing time off to attend workshops, providing opportunities to practise skills learned on the course, use of  departmental  IT facilities, mentoring or coaching.

Format: blended face-to-face and online

The course is aimed at a broad range of staff groups in the university with management responsibilities; participants will typically be first-line managers of clerical, technical, ancillary and research teams.

Learning outcomes/objectives

To introduce participants to useable skills in, and knowledge about, management, tailored to the Oxford context and to the variety of first-line management roles within the university and colleges.


By the end of the core elements of the course it is intended that participants will have:

  • a broader understanding of the organization and how it works
  • clearer insight into the diversity of cultures and preferences within a team, and into their own preferences for ways of working
  • enhanced skills in establishing and maintaining good working relationships with others, including the ability to assist others in development and address performance problems
  • a clearer understanding of the needs of ‘customers’ and stakeholders and how to address them
  • a range of tools and methods for planning and carrying out activities
  • a clearer understanding of their own development needs and how to address them.

For further information on The Introductory Certificate in Management please contact the course administrator Nealam Balu or telephone on 01865 (2)86815.